THE TOP CLASS WEDNESDAY UPDATE’S TOILET PAPER REQUIREMENTS ARE UNCHANGED

See, I told you the 10% drop notes would be going out. I’m like the seer of seers; the prognosticator of prognosticators. And I never drive angry. (10 house points if you get the reference). Anyway, everything is unimaginably unpleasant and even Scotland’s win at the weekend gave only temporary respite. So I think we […]

THE TOP CLASS WEDNESDAY UPDATE PREFERS PROFITABLE EXOTIC SPICES

And so here we are again, siblings. As soon as one Update is done with, the next one hoves into view, and sometimes I can’t help but believe that these small ways in which we mark the passing of the weeks until the last syllable of recorded time do nothing but light fools such as […]

THE TOP CLASS UPDATE DOESN’T KNOW HOW TO BEGIN TO THANK YOU

A lot to get through this week, but in place of the usual top-of-Update whimsy, please accept heartfelt thanks from all of us to all of you who supported our 20 Mile CatWalk, which we completed on Saturday past. We had an amazing day, which is nice for us, but much more important is the […]

Bow before the power of arithmetic: ATS ups charges

So we haven’t had any large price changes for a while, hence no pricing blogs. A debt of thanks, then, to Alliance Trust Savings (ATS) who upped its fixed fee charges last week along with unveiling its results (find Citywire coverage of those here) and rolling out its new GBST-powered system to users. Now, before […]

On-brand heatmapping: Aviva goes D2C

On Friday past, the gaffer shared his thoughts on the difficulties facing new entrants to the already stacked D2C market. In it, he alluded to details of a new entrant emerging any day now. Well, today Aviva has launched its platform for consumers, cryptically named the Aviva Consumer Platform. The platform is powered by FNZ […]

D2C #heatmaps – Update

With ISA season upon us, it’s time for a quick refresh of the lang cat pricing #heatmaps. There’s been a bit of activity recently in the market, so it’s worth having a very quick Woody’s Roundup of what’s been going on; Nutmeg complimented its ISA offering with the launch of a pension. Same charges apply. […]

Under penalty of death

(Mark writes: this is Terry’s very first blog as a feline at the lang cat – we’re chuffed to have him here. You can email him at terry@langcatfinancial.com) After last week, we’ve now had two budgets in a row, and a not really in autumn statement in between, that have changed the savings landscape forever. […]

D2C Platforms – the lang cat heatmaps

If you’ve come to this page looking for the latest lang cat D2C pricing tables, then you’ve hit an extraordinary stroke of luck. (Or just followed a link sent by us. Whatever) Attached below are 2 files showing the most up to date lang cat #heatmaps for D2C investment, one for ISA and one for […]

Impact of poor service

/ White papers

The Impact of Poor Service

We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

Impact of poor service

/ White papers

The Impact of Poor Platform Service

We provided the research for a report, in conjunction with Parmenion, which reveals how far short of expectations many adviser platforms are falling. The research found that over the last 12 months, 88% of advisers needed to apologise to at least one of their clients on behalf of a platform, and that poor service delivery from platforms impacts 91% of advisers every day.

/ White papers

Answering the Call

Service means a lot of things to a lot of different people. It’s so subjective it can be hard to put your finger on. This paper aims to challenge the status quo and inertia that’s built up in the sector for many years.