Why did you join the lang cat?
I used to speak to Mark Locke and Mark Polson from time to time when I was a journalist and, although I never let on to them at the time, I knew the lang cat was somewhere I really wanted to work one day. As a journalist, I just felt they always had something punchy and relevant to say and that’s the type of thing I wanted to be part of if I ever went over to the ‘dark-side’.
What is your role at the lang cat?
I’m a PR Director for the Strategic Communications side of our business. We work clients from all kinds of areas of financial services and I get to speak to lots of the lovely journalists I used to know in my previous guise.
If you could fix one thing in the financial services industry what would it be?
Right now, it would be to scrap the Lifetime ISA. Someone close to me recently got caught out by the 25%(!) early exit charge because it was explained so badly (or not really explained at all) in the provider’s literature. They had a terrible customer experience and were made to feel it was their fault for not being smart enough to understand the product. For me, this sums up so much of what is wrong about financial services, where poor communication from the industry results in people being totally put off trying to make their money work harder.
Who would be at your dream dinner party?
Pavarotti, Julie Andrews, Elvis Presley, Stevie Wonder and Hugh Jackman. I’d make them all sing for me!
If you could only listen to one album forever more what would it be?
Songs in the Key of Life by Stevie Wonder. I don’t think I listened to it until I was about 20 years old but the songs are so timeless, they felt instantly familiar.
Which cartoon character would you most like to swap places with for the day?
I’d be Ren from Ren and Stimpy. He’s definitely a bit weird but I can do a good facial impression of him.